E-Bookstore Return Policy

  The Robert Morris University Illinois E-Bookstore is owned and operated by Robert Morris University Illinois

To serve the needs of the students, faculty, and staff.

Refunds on textbooks will be given within one week from date of purchase. If purchased before week one, then Friday of week one. Refunds will be issued based on method of purchase; student account refund for student account purchases, credit refunds for credit card purchases and full refunds will be issued only if book is in its original condition when first purchased.

 

·        The purchaser must have a print out of the confirmation receipt and receipt of the order with the appropriate books when being returned.

·        Books must be returned to the E-Bookstore Liaison at the Campus.

·        Shipping charges will not be refunded.

·        Refunds will take up to three weeks for a credit to reflect on a student account.

 

After the initial seven-day period: Book refunds will be issued under the following circumstances only:

If a course is cancelled or changed, one week after withdrawal date. *

·        If a student withdraws, one week after withdrawal date. **

·        The incorrect book was purchased, one week after purchase date.

* Student must provide add/drop verification.

** Student must provide change of status verification.

Books must meet the following criteria to qualify for a refund:

Books must be clean.

·       Books must have no marks or writing in or on them.

·       Shrink-wrapped books are returnable only if shrink-wrap is not damaged or removed if removed a 15% fee will be taken off the refunded price.

 

Exchanges are given for same merchandise in case of defects.

 

BOOKSTORE RECEIPT IS MANDATORY IN ORDER TO RECEIVE A REFUND!

NO REFUNDS ON SUPPLIES OR CLOTHING! EXCHANGES ONLY!

 The Robert Morris University Illinois E-Bookstore has the right and responsibility to refuse any refund where there has been an abuse of the above policies.

 

E-Bookstore Charge Policy

Students can charge to their student account 3 times per quarter. These charges are limited to the books for the courses the student is currently enrolled in. Optional items (flash drive, calculators, study guides, etc.) may also be charged IF NEEDED. Should these items be waived by the student, they can not be charged later.   

  1. Students may begin charging textbooks/course related materials for the following quarter on Monday of Week 7 and ends on Friday of Week 2.

  2.  Students are allowed to charge ONLY textbooks/course related materials. 

  3. Students who charge cannot be on Financial Clearance.

  4. If charges exceed student financial aid credit, the balance will be billed to tuition and is due the following month.

  5. Students with no financial aid credit, and choose to charge books, will be required to pay their book balance along with their monthly payments, if applicable.

  6. If the Online Bookstore is out of a required book, the student will be notified via e-mail when this specific book is in stock. This book then will be delivered to the campus, which, the student attends.

    UNPAID BALANCES WILL RESULT IN THE FOLLOWING

    • Students will be put on financial clearance.
    • Dismissal from the College if clearance is not satisfied.
    • Charge privileges are cancelled until balance is paid in full.

Note: Students, which are picking up books from their respective campus, will need a Student ID and a student schedule. New students will be allowed to use a valid drivers license or state ID, if a Student ID has not been issued and a copy of their student schedule. 

REMEMBER
 The Robert Morris University Illinois E- Bookstore has the right and responsibility to refuse any refund where there has been an abuse of the above policies.

Prices and availability of textbooks/supplies/course related materials are subject to change. The Bookstore staff will always strive to fulfill your order in a timely manner, all orders placed during weeks 1 and 2 may take up to 4 days to process and ship your order.